Description: The scope of ITES-SW2 includes a range of commercially available off-the-shelf (COTS) software solutions categorized into fourteen functional catalogs necessary to satisfy enterprise infrastructure and infostructure goals within the Contiguous United States (CONUS) and Outside the Contiguous United States (OCONUS). The software solutions include software products, software maintenance, related incidental services, and related incidental hardware to provide a total solution.
Type: Multi-Award; Government-Wide Acquisition Contract
Effective/End Date: base 08/31/2020 thru 08/30/2025 with option period 08/31/2025 thru 08/30/2030
Payment Terms: All forms of payment accepted
Warranty: Original Manufacturer
Army’s Designated Primary Source for commercial IT: https://chess.army.mil/
Primary Contracting and CHESS Point of Contact: Angela Dumm Director of Contracts and Security, firstname.lastname@example.org, 800-444-9710 ext. 236
Sales Solution Point of Contact: Tony DeSimone Account Executive, email@example.com, 800-444-9710 ext.209
Executive Point of Contact: Arno Bergstrom VP of Sales, firstname.lastname@example.org, 800-444-9710 ext. 204
Pre and Post Award Hotline: 800-444-9710
Delivery: 30 Days ARO (unless specified on quote)
FOB Point: Destination
Returns: Defective product returns handled by warranty. Any other return (i.e. customer order error, CounterTrade order error etc.)-must be requested within 30 days from date of shipment. Pre-approval from CounterTrade Customer Support required. Government error-must be requested within 30 days from date of shipment.
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